Frequently Asked Questions
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Airline mistake fares—also called error fares—happen when airlines or travel sites accidentally publish the wrong price, usually in the traveler’s favor.
In many cases, airlines do honor mistake fares. Canceling them often creates bad publicity and unnecessary customer service issues, so more often than not, travelers get to keep the deal. That said, there’s always a small risk. To play it safe, wait 48 hours before booking non-refundable hotels, tours, or other travel plans—just in case the airline cancels the ticket.
Flash sales are short-lived deals airlines rarely advertise. We alert members whenever flights are at least 40% cheaper than normal rates.
Sometimes yes, sometimes no. Always double-check the airline’s baggage policy for luggage fees before booking.
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You’ll be charged at sign-up or when your trial ends. Cancel before your trial ends and you won’t be charged.
No limit—the more departure areas you choose, the more alerts you’ll receive.
We don’t offer individual discounts, but we do run seasonal promotions and provide free trials for new members.
No—you can’t book flights directly with Jetsetter Alerts. We only alert members to deals already live on airline websites or trusted OTAs like Expedia, Priceline, Momondo, and Kiwi.
Because we offer free trials, refunds aren’t issued except in cases of billing errors.
Not at all—most alerts are for travel 2–9 months in advance, giving you plenty of time to plan.
No—our model is built around departure areas. We send you the best deals from your chosen airports, making every alert a surprise.
No. The two companies are not affiliated in any way—they only share a similar name.
No — we never sell your personal data. If you choose to do business with one of our partners, or when you use Stripe for billing, any information you provide is shared directly with them, not passed along by us.
You can review our full policies here:
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